Services FAQs

What services do you offer?

At Summit Maids, we’re obsessed with trying to be the top house cleaning and maid service in the Greater Cleveland, Ohio area. In order to achieve this, we have streamlined our offerings to five core services:
•Standard Cleaning
•Deep Clean
•Move In/Move Out Clean
•Short Term Rental/Airbnb Turnover
•Post-Construction Cleans

And five add-on services:
•Inside the Fridge
•Inside the Oven
•Inside Windows/Blinds
•Inside Cabinets
•Load of Laundry (No-Fold)

You may read up on all of these residential house cleaning offerings on our services page.

What’s the difference between a Standard Cleaning and a Deep Cleaning?

Head over to our Services page for a detailed breakdown of what is included in each service we offer, but in general you can think of the Standard Cleaning as the kind of things that you probably already do weekly or monthly on your own – vacuuming and mopping the floors, wiping down all surfaces, taking out the trash, organizing anything that may be laying around, making the bed, scrubbing the toilet and shower, and cleaning/sanitizing the bathroom and kitchen. This service is best for a regular, recurring, schedule to keep your home clean and tidy on a regular basis.

A Deep Clean service hits all the same points, but goes a little more in-depth. Think of this as what you usually do right before you’re about to have a house guest that you want to impress. We’ll make sure that all your bathrooms pass your mother’s (or mother-in-law’s) keen sense of cleanliness, the kitchen is ready to host a dinner party fit for the Queen, and your bedroom will feel like you just walked into a hotel.

Book your house cleaning service from the top bar of our website, or by going here.

What is a Move In/Move Out Cleaning?

I think that most of us can agree that moving kind of stinks (take it from a person who has moved more than 16 times and counting!). Between all the boxes that need to be packed, furniture to be protectively padded, and actually coordinating your life around it all – moving can be stressful on a good day.

Our move in/move out house cleanings are designed to prepare a home for a new tenant, whip it into shape for an open house, or, if you’re the tenant, help you get your security deposit back from a picky landlord. 

Our signature Move In/Move Out cleaning includes everything from the Deep Clean service, as well as cleaning inside of the oven, inside of the cabinets, dusting baseboards, and inside of the refrigerator. It does not include cleaning closets, basements, interior windows, or interior walls, all of which are available at a reasonably priced additional cost. In order to successfully complete this service, the home must already be vacated.

Book a Move In/Move Out cleaning here.

What is included in a Short Term Rental/Airbnb turnover?

As frequent users of short term rentals ourselves, we like to think that we have an idea of what makes for a great STR experience and it all starts with a clean and sanitary rental unit. Our cleaners will provide all the services of a Standard cleaning (unless there is a large mess, in which case we will let you know) plus we will restock any provided snacks, reset the room according to your preferences, and fully sanitize all surfaces. If your unit has any special amenities that need to be addressed (such as a hot tub, pool, etc) we will also take care of those needs as well. Reach out if you have any questions about your Vacation Rental Cleaning Service, or book a cleaning today.

Can I request special tasks or extras?

Absolutely! We’re here to serve you and are happy to add on any special requests that you may have to ensure that your home is cleaned and spotless just how you like it.

Our typical add-ons include:

•Inside the Fridge
•Inside the Oven
•Inside Windows
•Inside Cabinets
•Run a Load of Laundry (No-Fold)

If you have something else that you would like us to take care of, please don’t hesitate to reach out and ask. Because we bill on an hourly basis, we have more flexibility than some of the flat-rate competitors to make sure that you are happy and get the exact service that you want. Book your cleaning here.

Do you offer green house cleaning?

Sure! We do have teams that are able to do 100% green house cleaning at no additional cost. Request this when you are booking your service and we’ll assign a green cleaning team to you if they are available. Please note that not all of our teams are able to do green cleaning so this may require some additional flexibility when scheduling.

What is a Post-Construction clean?

Post-construction cleans are designed for homeowners, contractors, real estate agents, and property managers to clean a newly built home once construction is complete. This service includes all the items listed for a deep cleaning service, but with particular attention paid to areas such as counters, windows, and floors that often need a little extra love once a construction project is complete. We will also do a top-down dusting of the whole home and mop all floors to ensure that the home is ready to show off. 

In order to provide the best service to our house cleaning clients, we also require that all contractors be done with work and off-site when our team cleans your home. We’re happy to reschedule or work with tight timelines if necessary to meet your goals.

Are cleaning supplies included?

You bet! If you have your own specific cleaning supplies that you would like us to use, feel free to let your house cleaner know when they arrive or make a note on your booking form. Otherwise, your cleaner will provide all the basic cleaning supplies that they will need. Our maids also bring with them a portable vacuum and Swiffer-style wet/dry mop. If you have a large capacity vacuum or preferred mop of your own, they would be happy to use that instead.

What don’t you do?

That’s a great question! Here is a short list of things that we do not handle:
•Feces of any kind
•Blood or chemicals
•Homes with bugs, pests, or rodents
•Dishes, pots, pans (We may load them into a dishwasher if you request)
•Folding Laundry
•Rust removal / Rust cleaning
•Industrial cleaning
•Moving furniture or appliances
•Surfaces above arms reach
•Mold or rotten food
•High ceiling fans

Please note for homes with high ceilings, our insurance company has instructed our cleaners not to reach for anything that cannot be easily reached with a small step ladder. This sometimes means that ceiling fans or high cabinet tops cannot be cleaned by our team. We sincerely hope you understand.